01772825070 enquiries@fmauniversal.co.uk

Frequently Asked Questions

Find answers to common questions about our services, accommodation and care approach.

We are open 24 hours.

Both of our supported environments aren’t able to allow pets but can allow families to visit as agreed in their individual care planning. This will be done in accordance with FMA Universal operational policies.

Our organisation often provide support according to each individual needs. This might be moving into our Supported Living -ongoing support and mentoring in their own community- Assistance with finding permanent housing - Guidance on independent Living

Our organisation provides Supported Accommodation for young people aged (16-18) as well as Supported Living for adults ( 18-65) who have mental health issues, vulnerable and coming out of care, and other complex conditions identified by their professional key workers. Please see a list with extensive details of Who We Support available on our home page.

  • Attend support sessions
  • Participate in household chores
  • Respect house rules and curfews
  • Engage in education or employment

  • Referral from a social worker or agency
  • Complete an application form
  • Interview or assessment
  • Risk assessment and safeguarding checks

Length of stay varies depending on individual needs.

  • 24/7 staffing
  • Secure entry systems
  • CCTV cameras
  • Regular risk assessments
  • Safeguarding policies and procedures

  • Access to education and employment support
  • Training programs
  • Job placement assistance
  • Career guidance

  • Housing assistance
  • Life skills training
  • Education and employment support
  • Mental health counselling
  • Substance misuse support
  • Medical care